All staff on line and by phone very helpful.Thank you and i will definately bokk with the company again. James Villa Holidays has collected 4 reviews with an average score of 3.00. I called this morning with regards to my balance and how I go about adding a mobility scooter to the holiday details, I've then called back this afternoon to pay the balance and then my mother has called to pay her part of the holiday. Keep up the good customer service standards, much appreciated. Refused to defer holiday until later date. We enjoyed our stay in Florida and had booked for this year. We offer one, two and three-bedroom floor plan options that provide the ultimate living experience. We booked a week in Kefalonia in Villa Neptune close to Sami. And carrying 6 heavy suitcases up the steps in 35 degree heat was horrendous! We booked a holiday in Spain when it was still possible to go. Read our member's James Villas reviews and feedback. James Villas were superb in processing our Covid related cancellation refund, I only needed to contact them once and everything was sorted. 148K likes. Though it’s an established name on the island, the 280 rooms are modern and feature tropical decor, flat-screen TVs, mini-fridges, coffeemakers, and furnished balconies. We paid a largish deposit and was told that we would have to pay the balance on 30th June. I thought rearranging parking; car hire and villa would become a problem, but James Villas were super efficient and sorted everything out! Also, the upstairs toilet leaked and although it was clean water, still was not pleasant. Well done James Villas. James can recommend villas to suit you. Very poor treatment of myself a pensioner. Many thanks yet again. Well done! I admit to being a bit of a clean freak and find it hard to relax in an environment where I am not comfortable. Due to the circumstances with COVID-19, we were unable to go. It is filled with gorgeous color photos sure to tempt even health food fanatics, with crispy, crunchy delights in chapters featuring eggs and cheese, seafood, breads, and Southern staples like grits, rice, and potatoes. Never has a holiday, flights and car hire been so easy and stress free. We made a wrong booking in October 2020. Their staff are helpful, informative and friendly.The resorts and villas are accurately described.I have had 2 recent holidays cancelled due to covid and there has been no problem with receiving a full refund within a short time.If more stars were available I would apply them. Also refund did not cover £50 in taxi fares to and from airport. Advised on 14 June by James Villas that we were being refunded to our credit card and that this would take 14 days. Dies geschah alles telefonisch, nicht per E-Mail. No problems at all! James River Villas in the southern part of Richmond, Virginia has everything you're looking for when it comes to apartment living. Cannot fault the service received and speedy expedition of refunding our full balance. When the flights were cancelled we were promptly and courteously informed and getting a full refund couldn't have been easier. Book St. James's Club & Villas, Mamora Bay on Tripadvisor: See 4,092 traveller reviews, 3,913 candid photos, and great deals for St. James's Club & Villas, ranked #1 … Within one day I had been contacted by JV and after being told my options I decided to take a refund. Just as well lock down us upon us on our return, small claims court case to sort out could never trust them again. James Villa cancelled my booking in the evening, one day before departure. Book your James Villas Holiday for 2021/2022 and we'll take care of everything for you. Having had our holiday cancelled due to Covid19 ,I cannot praise James Villas enough for the swift response and cash refund confirmed within 24hours. Still many issues outstanding. We have loved getting out and about and seeing the lovely countryside but not spent much time in the villa itself. The customer service were top notch and with really empathic staff, it has ticked all the boxes that I will use this company again in the future. We actually moved to a hotel for the last two nights which was bliss - clean and crisp white sheets and towels. We did complain to James Villas but never received a reply although they did remove our account to stop us logging in to leave a review. We booked a villa in Portugal in April fully expecting the Covid situation to be resolved by September when we were due to start our holiday. After paying a deposit and cash payment totalling to over £400, back in November last year. St. James's Club & Villas: One week being pampered by the staff - See 4,087 traveler reviews, 3,582 candid photos, and great deals for St. James's Club & Villas at Tripadvisor. Filled to the brim with new features and amenities, you'll love living at James River Villas. Didn't find them that expensive, but we went out of season. James Villas refunded the amount straight away. When all this nonsense is over, we will be back 100%. We were badly let down by a terrible clinic (VIVO Clinic) for COVID swabs the results of which came through 12 hours after our flight! Dirty, Broken and very expensive signature Villa. Great company. We've been working hard to ensure your holiday can go ahead as smoothly and safely as possible, in-line with official government guidelines and introducing enhanced hygiene practices across our properties. © 2021 Trustpilot A/S. Bloß nicht bei James Villa buchen!!!! Pick from unique, hand-picked villas […] Read 578 customer reviews of the James Villa Holidays - www.jamesvillas.co.uk & compare with other Travel Agents at Review Centre Nach dem Urlaub kontaktierte ich James Villa und fragte nach, wann mir die Rückerstattung überwiesen würde. Villa warning - only holiday here if you are a mountaineer! Complete shambles and customer service in light of the issues is non existent. I have travelled with James Villas for many years. I was given the wrong time! When you hear the horror stories from other travel firms this really is a shining example of how to retain customers even in what must be difficult times for the company. This was ignored.-BBQ area not cleaned prior to our arrival.-Bins. Currently on holiday in a signature James Villa in Kefalonia. Browse through our villas … Enough is enough. Complete refund issued. There are 2 customers that James Villa Holidays, rating them as bad. The photos on the website looked great and we were so excited. We’ve only been here half a day. Thank you so much for the birthday Prosecco too! Two consecutive holidays with James Villas ruined because of their total incompetence. Good prices and super service! Need some inspiration to help choose your perfect villa? Book St. James's Club & Villas, Mamora Bay on Tripadvisor: See 4,061 traveller reviews, 3,862 candid photos, and great deals for St. James's Club & Villas, ranked #1 … Jaz Cottage, West Rock Villas, and #1 Mango Court have received great reviews from guests in Saint James about the views from these villas. About James Villa Holidays. Since the alternative villa was not nice, I had to look for a new accommodation for the next day one evening before departure. Once I decided I would prefer refund it was actioned the same day. I’m still waiting for refunds from other holiday companies for flights / holidays cancelled months ago. What are some of the best villas for stays in Saint James? 2730. Most holiday companies have had a very hard time in the last 6 months and this has been reflected in their Trustpilot reviews. James Villas was the food and wine editor of Town & Country magazine for twenty-seven years. James Villas were very understanding and supported us. Currently on day 8 of 14 days in Cyprus in a JV in Peyia. Halfway through our holiday and still no maid service at all and I swept and mopped the floor myself. Thank you! Took my deposit refused to refund or give credit voucher during this pandemic. ABTA No.W3940 ATOL No. !James Villa hat meine Buchung am Abend, einen Tag vor Abreise storniert. Please beware as the company give no warning. Well done James Villas. Popular reviews: Pushchairs ... a group of us used James Villas a few years ago to book a place on the Amalfi Coast - it was a bit old and crumbly, but for the price it was great. If you’re willing to accept 24 hours confirmation that your holiday is going ahead then fine. They gave me an hour to decide whether I would like to book another villa they have chosen or cancel the booking. All rights reserved. I have used James for several years and everything they do has been to the highest level. His work has also appeared in Esquire, Gourmet, Bon Appetit, Saveur, The New York Times, and the Atlantic Monthly, among other publications.Two of his cookbooks have been nominated for a James Beard Award. Es wurde mir mitgeteilt, dass meine Buchung seitens James Villa erst EINE Woche später bei Air B‘n‘B storniert wurde und das Geld ab diesem Datum erst nach 14 Werktage auf meinem Konto ist. We will be back. Book St. James's Club & Villas, Mamora Bay on Tripadvisor: See 4,097 traveller reviews, 3,930 candid photos, and great deals for St. James's Club & Villas, ranked #1 … Full refund again issued. There is plenty of storage space, private bathrooms, and each apartment. Contacted on 23/11!20 by James Villas who said they are going to refund the £50 return taxi fares. We had booked two holidays with James Villas this year, both of which were cancelledThe first one was in May and we had no problem when asking them to transfer our money to the September holiday. 10/10. With the latest travel restrictions being imposed it would be very foolish to book with this company. We decided to book a separate flight 3 days further on with COVID swabs from another clinic. It transpired they had indeed been informed of the flight time change but failed to tell us ! I have stopped using a few travel companies due to their customer service in this whole pandemic but I will definitely continue to use James villas thank to their response. An All-Inclusive Antigua Paradise. The customer service are nothing but policy regurgatators who can't actually do anything helpful. Due to the problem with the Covid we felt that maybe it may be best not to travel at the moment. I would like to give some feedback for a member of staff at James Villas, who I have recently been in contact with. St. James Manor and Villas offers both assisted living and memory care services that caters to a wide variety of seniors’ needs. in Antigua Natalie King helped me with the cancellation of our family holiday (planned for next year), which sadly could not go ahead, after receiving some very unexpected news. On the 14th day we were told that refund had “failed” and asked to contact James Villas with alternative card details. We had approx 30 mins of hot water a day between 4 adults and 4 kids under 3!We had no access to switch the boiler on ourselves.- No maid service all week despite numerous requests.- No pool maintenance all week.- Towels not changed all week.- High chair without lap table asked to be changed as pointless to use otherwise. James Villas were superb in processing our Covid related cancellation refund, I only needed to contact them once and everything was sorted. A great company in these unprecedented times. Despite much communication from me zero satisfaction. Excellent service in these awful times we are all going through! Contacted us to offer voucher or refund once it was clear we were unable to travel due to border restrictions. We have had some excellent holidays through James Villas. We use owners direct to book our florida villas and have never experienced any problems or hassle as you book directly with the owners - cutting out the middle man and the associated costs Tucked away on a secluded 100-acre peninsula on the southeastern coast of Antigua, the All-Inclusive St. James’s Club & Villas exudes a casual, club-like ambience. Stayed in Villa Il Pino, Tuscany in September. First class service we will be travelling with JV again just as soon as the pandemic allows. A fine example of how to do business well. I haven't used James Villas however I do understand the company is quite expensive. If we had wanted the money we would not have booked in the first place. We have holidayed with them for many years and intend to continue doing so when this awful virus allows. We managed a shortened holiday.As per usual, villa and location excellent and we are both extremely happy with James Villas and will certainly be using for all our future holidays! Can’t fault the company one bit the way they have handled themselves during this pandemic. Only the latest review will count in the company's TrustScore. My advice is, is you want to actually go on a holiday as opposed to getting refunds look elsewhere. So sad not to get to Portugal in September but would not hesitate to book with this company again. Please pass on my thanks to Natalie. Thank you for good old fashioned, and modern ethical, service. I cannot say that things have not gone wrong, but I can say that James Villas act promptly to help if they do. Then the worst happened and Portugal was withdrawn from the corridor. This is not the point. We regret you were unhappy with the advice given and if we were unable to amend or cancel your booking without the loss of your deposit. We’ve used James Villas a few times now and will continue to do so after our last experience to Cyprus. Holiday to Alicante on 4 July cancelled due to COVID. Anyone with a slight mobility issue would not be able to get upto the villa. James Recommends - Rhodes villas. I was informed that my booking from James Villa was cancelled only ONE week later at Air B'n'B and that the money from that date will not be in my account until 14 business days later. As you can see by the reviews they are running at 25% 1 star reviews and this is all to there lack of customer service. Jaz Cottage , West Rock Villas and T.Cole’s Holiday Rental have received great reviews from guests in Saint James regarding the views from these villas. We didn't book car hire through them. I’ve enjoyed James Villa holidays in the past.When my Menorcan holiday was cancelled I spoke to Natalie who was very helpful and although she must have been very busy she was polite and friendly and took time to listen and advised me of my options. Call (866) 396-3202 to get pricing and information for Villas at St. James - Breese, IL. Unfortunately we were rather disappointed with the reality. Dies ist nun über einen Monat her und die Rückerstattung wurde mir noch immer nicht überwiesen. All rights reserved. As soon as you’ve paid the dice are loaded in their favour. Despite the current coronavirus situation and despite my holiday being over 200+ days away they refused to refund my desposit. Reviews of Villas at St. James - Breese, IL. The sharing facility lets you share pictures and reviews of the places you’ve visited, so you can benefit from other holidaymakers’ reviews and leave your own top tips. Natalie King was friendly, professional and compassionate. © 2021 Trustpilot A/S. The fact that the villa is secluded away in the hills along with there being no actual waste bags provided shows there is nothing 'luxury' about it.- Classed as family friendly. When Portugal joined the travel corridor we were elated and paid our balance and received all documentation swiftly. The last 3 James villas have all had problems with either mains, services or general hygiene! What villas in Saint James have nice views? When we decided not to take the offer and cancel our holiday in its entirety, they issued us a prompt, no quibble refund. It was only when I contacted them they decided to give advice they would keep my money. James River Villas in the southern part of Richmond, Virginia has everything you're looking for when it comes to apartment living. Like every one of James Villas’s cookbooks, this one is impeccably researched, with flawless recipes, history, and culture. About James River Villas. We did report this but no idea if anyone ever came as it still leaked until we left. Thank goodness my elderly parents are reasonably fit! Sie haben mir eine Stunde Zeit gegeben um zu entscheiden, ob ich eine andere, von ihnen ausgesuchte Villa buchen möchte oder die Buchung stornieren möchte. This may be the case for older familes but it isn't child friendly for anyone under 4.-Kitchen sink tap broke during our stay and wasn't fixed.All of this contributed to making our stay the opposite of what it was sold to us as.Luxury it wasn't. No hassle, very impressed. My wife and I have just returned from our 7th trip with James Villas, 6 of those to Skopelos and 1 to Mallorca. We decided to have a refund this time and we advised James Villas of our decision. James Villas have been amazing, unfortunately due to coronavirus my holiday had to be cancelled but the updates I received from James Villas was amazing, the process of dealing with refunds has been simple, they really care about their customers and I will be booking with them again as … Well done James Villas. St. James Manor and Villas Assisted Living and Memory Care. James Villas have been truly outstanding...I am sad I just didnt get the chance to experience the company for the first time due to Covid 19.I booked my villa only holiday a year ago ..seamlessly and it was excellent value.....roll on 12 months and its a no-go.Thoughout the process to an easy and caring full refund, James Villas were brilliant and professional. This money was in our account eleven days later.Well done James Villas. We had a holiday booked with James Villas.Due to Covid, this was cancelled.James Villas emailed us our options and provided our full cash refund reasonably quickly. And to top it all off the car rental I booked for £ 133.00 before we went ended up costing nearly £ 300.00 for a week. They are professional and customer orientated from the momemnt you enquire until after you come home. St. James’s Club Antigua – Now Open! It's a shame the inside let's it down. We had booked a two week package including car parking; flight; car hire and villa. This has been and continues to be an unprecedented situation and where travel has been possible, we have had to retain deposits in order to pay our suppliers. Jaz Cottage , T.Cole’s Holiday Rental , and Villa 46 are some of our most popular villas in Saint James. Gave confusing advise. So we stayed in Villa Alex on Meganisi and whilst the villa was in an amazing position NOWHERE in the villa description did it say there were 120 steep steps up to the villa from the parking area! Now $390 (Was $̶4̶3̶9̶) on Tripadvisor: St. James's Club & Villas, Mamora Bay. St James Club And Villas 4.03 based on 29 reviews #5 of 13 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. This increased the cost of our holiday but was well worth it. We were expected to walk our rubbish approx 10 mins to the nearest waste collection point. James Villas Holidays 2021 sale is now on Low deposits on thousands of villas, flexible duration and fully protected. Avoid using this useless company. When this date arrived we were expecting an email to arrive requesting the balance but this did not happen, I now know this was because JV were waiting to see what the travel corridor situation was. Cannot use tennis court or spa, pool is becoming more dubious by the day. Only had great experiences with James Villas and can’t recommend them enough. We did this and have now been waiting another 7 days. When this holiday was also cancelled James Villas were prompt in contacting us and setting out our options. We have loved our time in Portugal through your company for the last few years & can’t wait to get back there.Thank you again for your kindness & consideration.
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